Privacy Policy

At GRFgraph Intelligent Systems, we value the privacy and security of our users' data. This document describes how we collect, use, and protect your personal information in compliance with applicable data protection laws.

1. Information Collection

We collect personal data only when necessary for system operation and to enhance user experience. The information collected includes:

• Full name
• Email address
• Phone number
• Information voluntarily entered in forms
• Navigation and interaction data with the website

2. Use of Information

Collected information is used exclusively for:

• Operational purposes and system functionality
• Commercial contact and customer support
• Product improvements and development of new features
• Communications related to your account and services
• Sending relevant information about our products and services (with your consent)

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share data only in the following situations:

• When necessary to comply with legal obligations
• In case of contractual requirements with service providers (under confidentiality agreements)
• With your express consent

4. Data Security

We adopt rigorous technical and administrative measures to protect your data against unauthorized access, loss, alteration, or destruction, including:

• Encryption of sensitive data
• Secure authentication systems
• Continuous security monitoring
• Regular data backups
• Permission-based access controls

5. User Rights

You have the following rights regarding your personal data:

• Access: Request information about what data we have about you
• Correction: Request correction of incomplete, inaccurate, or outdated data
• Deletion: Request deletion of unnecessary data or data processed in non-compliance with applicable laws
• Portability: Request data portability
• Revocation: Revoke consent at any time

To exercise your rights, contact us at comercial@grfgraph.com.br.

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, except when retention is required or permitted by law.

8. Updates to this Policy

We may update this document periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The most recent version will always be available at this address, and we will notify you of significant changes.

9. Contact

For questions related to this Privacy Policy or to exercise your rights, contact us:

GRFgraph Intelligent Systems
Email: comercial@grfgraph.com.br
Phone: +55 31 3169-3405